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UK Supermarket Accidents News

Fine Imposed on Tesco for Work Accidents

April 16, 2012

Tesco has admitted failing in its duty of care towards employees at their supermarket in Warfield after an examination found that Tesco accidents at work were not being filed to the Health and Safety Executive.

Bracknell Forest Council examined three separate Tesco accidents at work between May 2009 and March 2010 in which staff had been hurt and no report had been made to the relevant enforcing authority.

Investigators from the Environmental Health Department of Bracknell Forest Council also found proof that Tesco had neglected to provide adequate training and enforce safe working practices in the loading and unloading area of its Warfield store – further placing employees at risk of injury.

Tesco accepted the charges made against them and were fined 48,000 pounds after a hearing. Bracknell Forest Council recouped a further 25,000 pounds for the costs involved with the examination and for bringing the case against Tesco.

“It’s vital that companies stick to health and safety rules so their employees remain out of danger at work”, said  head of environmental health for Bracknell Forest, David Steeds, after the Tesco accidents at work case had been heard. “Unfortunately, Tesco failed to keep to these rules and, as a result, employees were injured – quite seriously in one of the cases – or put in harm´s way.”

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Compensation for Leg Accident in Tescos Paid to Pensioner

March 23, 2012

A Leicester court has heard how an elderly pensioner was paid an undisclosed amount of compensation for leg injury in Tescos after she was struck by a pallet trolley in her local store.

The compensation hearing, which was called to determine the severity of the health and safety fine after Tescos accepted liability for the injury, heard how Angela Pownell (80) from Beaumont Leys, Leicestershire, had been struck on the leg by the pallet trolley while shopping with her husband in August 2009.

District Judge John Temperley was told the impact of the pallet trolley – which was heavily loaded with boxed televisions – had torn lumps of skin away from Angela´s leg and she was rushed to Leicester Royal Infirmary where she received stitches and painkillers for her injuries.

The court was advised that a district nurse was required to visit to change Angela´s dressing  daily after the accident in Tescos, and that she suffered psychological injuries thereafter. Angela´s spouse, John, testified that Angela lost her confidence after the injury and would not go anywhere without holding someone else´s hand.

Angela and John had accepted an undisclosed compensation for leg accident in Tescos settlement and, after hearing that the warehouseman who had been dragging the pallet truck at the time accepted that he had not seen Angela, District Judge John Temperley fined Tescos 20,000 pounds and ordered them to pay 24,500 pounds in costs.

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Settlement Agreed in Tesco Wet Ground Injury Claim

February 23, 2012

A Worcestershire pensioner, who broke a bone in his foot after he slipped on a wet floor in Tesco, has been awarded an undisclosed four-figure settlement for his Tesco wet ground injury claim.

Ronald Fryer (80) from Whittington in Worcestershire was going into the Tesco store in St. Peter´s Drive, Worcester in October 2009, when he slipped on a wet floor by the entrance to the shop.

The retired cricket umpire was taken to the Worcestershire Royal Hospital where X-rays showed that Ronald had fractured a metatarsal bone in his foot.

After recuperating from his injury, Ronald sought legal counsel and established that he was eligible to make a Tesco wet floor injury claim due to a breach in Tesco´s duty of care towards its customers.

After drawn-out negotiations over how much compensation for slipping on a wet floor in Tesco Ronald should be entitled to, the company made a four-figure offer in settlement of Ronald´s Tesco wet ground injury claim which he was advised to accept.

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Watermelon Salmonella Compensation Claims Lead to Warning

February 5, 2012

A health warning has been released by the Health Protection Agency (HPA) after the discovery of watermelon salmonella. Claims that the death of one UK resident and scores of food poisoning cases across Europe are due to the presence of salmonella in pre-wrapped Watermelons are being looked into by the Food Standards Agency and other international food safety authorities.

Thirty cases of food poisoning after eating watermelons have been refiled in England and Wales, with many more across Scotland, Ireland and Germany. The cause of the watermelon salmonella is thought to be a lack of hygiene during the preparation stages, with the watermelons washed in dirty water or being sliced with a knife that had not been cleaned before use.

The strain of salmonella found in the sliced and pre-packed watermelons is known as Salmonella Newport, and many of the victims who have fallen ill with vomiting, diarrhoea, abdominal pain and fever had consumed a slice of pre-packed watermelon in the three days before they became ill. It has not yet been confirmed where the infected watermelons came from, but watermelon salmonella compensation claims have been made that the produce was imported from Brazil in November 2011.

Supermarkets including Tesco, Sainsbury’s, Morrisons, Waitrose and the Co-op have been quick off the mark to issue press statements that their watermelons are free from the salmonella, however the most likely source of the infected watermelons is from snack kiosks and in cafes or restaurants where pre-packed watermelons are convenient to store and easy to serve.

Claims for watermelon salmonella compensation are extpected from those affected by the bug, and will be made against the outlet from which they bought the infected produce. One of the key things that will determine whether victims of food poisoning are eligible for watermelon salmonella compensation will be the result of a sample test given to a doctor or their GP.

As the watermelon salmonella has already claimed the life of one individual, people experiencing the initial signs of food poisoning are advised to see their doctor at the earliest possible opportunity and thereafter seek compensation claims advice from a personal injury solicitor.

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Asda Worker Awarded Compensation for Fall at Work

February 2, 2012

A former Asda employee has been awarded 27,000 pounds in fall at work compensation after injuring her back when slipping on a broken egg in the store´s warehouse.

Irene Heslop (65) from Fallowfield, Greater Manchester, sustained her injuries in March 2007 while working as a bakery helper in the Hulme Asda store in Greater Manchester. Doctors diagnosed her with a suspected spinal fracture which left her unable to walk long distances or lift heavy objects.

As her health improved, Irene requested that Asda put her on lighter work duties in order that she could return to work. The company declined, and Irene continued to draw Statutory Sick Pay until the six month period expired after which time she received industrial injury benefit at 24 pounds per week.

After seeking legal advice, Irene registered a claim for personal injury compensation against the Asda store in Hulme which was supported by doctors at the Manchester Royal Infirmary. After doing their own investigation, Asda acknowledged that Irene´s lifestyle had been seriously curtailed by the accident and agreed to a 27,000 pounds personal injury compensation settlement.

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More Time for Banks to Deal with Claims for PPI Refunds

June 13, 2011

The Financial Services Authority has allowed more time for banks to deal with claims for PPI refunds due to a backlog of claims developing over the past few months.

According to the Financial Services Authority´s guidelines, the time for banks to deal with claims for PPI refunds is limited to eight weeks. However, a number of banks put claims for PPI refunds on hold during the recent judicial review in case the outcome of the legal challenge reduced their liability for PPI compensation.

This temporary hold resulted in a substantial backlog of PPI claims at Barclays, Lloyds and HSBC; and the three banks appealed to the Financial Services Authority to allow more time for banks to deal with claims for PPI refunds. The city watchdog agreed to the request, but only on the condition that consumers are made fully informed of the additional delays to the processing of their claims.

The new schedule for the handling of PPI complaints and processing of PPI refunds is as follows:

  • Claims for PPI refunds put on hold while the judicial review was in progress must be dealt with by the end of August.
  • Claims received by the banks since the judicial review, but before the end of August, must be responded to within sixteen weeks.
  • Claims received from the 1st September until the 31st December 2011 must be attended to with twelve weeks.

The Financial Services Authority expects the time for banks to deal with claims for PPI refunds to return to eight weeks after the 31st December, and this new schedule for handing and processing PPI claims only applies to the three banks that made a request to the Financial Services Authority (Barclays, Lloyds and HSBC). All other credit providers must adhere to the existing time for banks to deal with claims for PPI refunds.

Margaret Cole – the FSA´s Interim Managing Director of the Conduct Business Unit – said: “We want to see all PPI claims for compensation dealt with swiftly and appropriately. However some firms are facing a huge backlog and now a surge of new complaints which has created a bottleneck. It is not in the interests of consumers to receive further poor handling of their complaints as a result. This temporary extension means that these firms can process these complaints properly and fairly”.

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