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Injury Claim for an Accident in a Car Park

I was knocked over in a supermarket car park by a member of staff pushing shopping trolleys and I broke my pelvis; can you explain what I must do in order to make an injury claim for an accident in a car park?

The easiest way of obtaining legal advice about making an injury claim for a supermarket car park accident is to phone a personal injury solicitor. You will receive a preliminary case assessment and a practical advice about the procedures that need to be completed promptly to ensure your right to claim compensation is not lost. Most personal injury solicitors will assess a claim for compensation for a supermarket car park accident without charge, so it is worthwhile taking advantage of this service.

Due to the nature of your injury, it is probable that two important procedures will have already been completed. If a member of staff at the store called an ambulance to take you to hospital, this will have been documented. Supermarkets are obliged to report accidents to the Health and Safety Executive (under RIDDOR guidelines) if a customer – or employee – is injured in the store grounds and an ambulance is called.

The report – if made – will serve as proof that you were injured on the supermarket premises, although you should contact the store to make sure that the HSE have been notified, and also that the accident has been recorded in the store’s accident book. The accident book report can also be submitted with your injury claim for a supermarket car park accident as proof of an injury that was sustained in the store grounds.

It is also necessary to prove there was a failure in a duty of care and the member of staff that caused your accident was negligent under the circumstances. You are owed a duty of care when you visit a supermarket from the moment you enter the grounds of the supermarket, which places a legal responsibility on the manager of the store to ensure you can use the store facilities safely. However, the duty of care is not absolute, and the supermarket only needs to make sure that the store is ‘reasonably safe’. This is the general policy followed by the major chains in the UK such as Tesco, Asda, Sainsbury, Marks & Spencers, Lidl, Morrisons, or Aldi.

While the member of staff who caused the accident should have been more careful to ensure that you were not hit or knocked over, there may be mitigating circumstances that could potentially affect your right to make an injury claim for an accident in a supermarket car park. A solicitor will assess eligibility to claim and will gather evidence of negligence on your behalf.

Proof of injury must also be submitted with your injury claim for an accident in a car park. Proof of injury will come from your medical records, and your chosen solicitor will arrange to obtain a copy of the report made by the doctor who treated you when you went to hospital. You should take photographs of any visible injuries you have sustained, especially cuts and bruises which may not have been fully detailed in your medical records. You can also claim compensation for a supermarket car park accident for superficial injuries provided they can be substantiated by your medical records or photographic evidence.

Once your case has been investigated and evidence has been collected and compiled, your claim can be commenced and your chosen solicitor will explain the actual claims process in detail with you.