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Compensation for Falling in an Office Reception Area

Can I claim compensation for falling in an office reception area if I tripped over a box that was left by the office entrance? The lighting was bad and I didn’t see the box on the floor.

You should be entitled to compensation for falling in an office reception area provided that you sustained an injury in the accident that was severe enough for you to need medical treatment. A claim cannot be justified if medical attention was not required, and medical records must be used to substantiate a claim for personal injury compensation.

The accident must also have resulted from the negligence of a third party and have involved a failure in a duty of care. What is not clear from your question is who was responsible for leaving the box in a location where it could easily cause a member of staff or visitor to the office to trip and fall.

If the box had been left by a member of staff or a manager, a claim would need to be made against your company’s liability insurance policy. If the box had been left by a delivery driver, a claim for a fall in an office reception area may need to be made against the delivery company’s public liability insurance policy; although establishing and proving negligence in this instance may be highly problematic.

Since the lighting was poor in the reception area, this in itself could give you the right to make a claim for being injured in a fall in the reception area of an office. Many claims are made each year against UK employer’s for trips, slips and falls caused by inadequate lighting.

While it would appear that you have a valid claim for compensation, it is important that your injury is documented in your employer’s accident book. A failure to report the accident could affect your claim. You should write a brief summary of how the accident occurred and include a reference to the poor lighting, where the box was located, the injury you sustained and the date and time of the accident. The accident book can be used to establish that your injury was sustained inside the office where a duty of care was owed to you by your employer.

You should also make a personal note of the contact details of any witnesses to the accident. Since a claim may take some months to resolve, should staff leave your company and take other employment opportunities, you may lose the opportunity to obtain statements to support your claim for a fall in an office reception area.

We also recommend seeking legal advice from a personal injury solicitor about recovering compensation for falling in an office reception area. Although the presence of a box on the floor does represent a trip hazard, and poor lighting also indicates there has been negligence by your employer, it is important that your claim is thoroughly investigated and professionally prepared.

The experience of a solicitor can help to ensure that your claim is resolved quickly and that you recover your full entitlement to compensation for being injured in a fall in the reception area of an office. You will also need to be informed about the claims process, the costs that you may be liable for by taking legal action and the amount of compensation you will be entitled to recover.