Free Supermarket Accident Claim Assessment Free Supermarket Accident Claim Assessment

Claim for Slipping on Milk in a Supermarket

I want to make a claim for slipping on milk in a supermarket. Can you tell me if this will be possible and what I need to do to start a claim against the supermarket?

You may be entitled to make a claim for slipping on milk in a supermarket if you sustained an injury in the accident which required medical treatment by a doctor. If you sustained an injury which was treated in the store by a qualified first aider and no further medical attention was sought, it would not be possible to justify a personal injury claim against the supermarket.

Slipped on wet floor in supermarket

Slipped on wet floor in supermarket

It must also be established that the accident was caused as a result of negligence by the staff and involved a failure in a duty of care. Even though you slipped on milk on the floor in a supermarket and sustained an injury, it does not necessarily mean that the supermarket was responsible for your injury. You will only be entitled to claim injury compensation for a slip on milk in a supermarket if the accident was ‘reasonably foreseeable’ and if it could have been prevented by the supermarket staff under the circumstances.

Any spillage which causes the floor to become wet and slippery clearly has potential to cause a customer to slip, fall and sustain an injury. An injury to a customer is a reasonable consequence of a spillage, and an accident would therefore be foreseeable. The question which must be answered before eligibility to claim compensation can be confirmed is whether the spillage could have realistically been identified and cleaned in time to prevent your accident.

One problem with claims for injury compensation for a slip on milk in a supermarket comes from the fact that the duty of care owed to customers is not absolute. Supermarket staff cannot be expected identify spillages the second they occur, and neither can they be expected to take action to immediately eliminate the risk of slipping once a hazard is identified. Time must be allowed for the staff to identify a spillage and to arrange for it to be mopped up.

You will therefore only be entitled to claim for having slipped on milk on the floor in a supermarket if the hazard had been present for an ‘unreasonable time’ prior to the accident, if the hazard was identified promptly by the staff and no action was taken to alert you to the spillage or if there was a significant delay in the spillage being cleaned. These would all represent a failure in a duty of care by the supermarket to keep you reasonably safe while visiting the store.

The supermarket manager – and the store’s insurance company – may take the view that all reasonable actions were taken to keep the store safe and all health and safety obligations were fulfilled under the circumstances. It is possible that liability for the accident will be rejected when you make your claim for slipping on milk in a supermarket. However, with a solicitor preparing and pursuing your claim for slipping on milk in a supermarket, you can be sure that the strongest possible claim will be prepared.