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Claim for Hair Ruined by Bleach


Can I make a compensation claim for hair ruined by bleach if my hair has turned brittle after a treatment at a beauty salon?

Hair turning brittle after a hair treatment is an obvious sign that something has gone amiss, but it will only be possible to make a compensation claim for hair being ruined by bleach if it can be established that the reason for your hair´s condition is negligence at the beauty salon.

One of the most frequent occasions of negligence in a beauty salon is when beauticians fail to conduct patch tests 48 hours before a full treatment is scheduled. These patch tests are intended to ensure that you will not have an allergic reaction to the bleach which is going to be applied to your hair, and to give the beautician an indication of how long to keep the bleach on to provide the desired result.

Even if you have had a patch test prior to a previous treatment, a beauty salon has a duty of care to perform a patch test before visit as skin types can change quickly and develop allergies which were not present before. Consequently, if you did not have a patch test prior to this specific treatment, or if the patch test was inadequate to indicate how long the bleach should be left on your hair, you are likely to have a claim for hair ruined by bleach which is worth your while to pursue.

Depending on your relationship with the hair salon, you might wish to make a formal complaint and record the injury to your hair in the salon´s “Accident Report Book”. It is likely that you will be offered some form of compensation for your hair being ruined by bleach but, before accepting it, it would be in your best interests to speak with a beauty salon claims solicitor, discuss the nature of the injury to your hair and tell the solicitor whether or not a patch test was performed.

If your solicitor feels that you have a viable claim for hair ruined by bleach, he or she will calculate how much compensation for your hair being ruined by bleach you may be entitled to receive. This will be greatly influenced by your age, your profession, how the injury to your hair has affected your confidence and whether or not you have experienced an emotional trauma which should be included in a compensation claim for hair ruined by bleach.

Once you have spoken with the solicitor, you should have a clear understanding of the procedures involved in making a compensation claim for hair ruined by bleach and how much compensation you should be entitled to for the beauty salon´s negligence.