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Claim for Falling on Ice in Lidl Car Park

Can I make a claim for falling on ice in Lidl car park? I fell on the ice and broke my ankle — however the manager has said that he will not accept liability as he “can’t control the weather”. Is there any way I can make a claim?

It is possible to make a claim for falling on ice in Lidl car park if the negligence of the supermarket can be proven. Lidl — as with all supermarkets — must ensure the safety of their customers whether in the supermarket itself or outside. This includes the car park, and Lidl must prepare for the eventuality that it may become icy in cold weather. For this reason they are expected to take measures to remove the ice or to reduce the hazard posed. In this situation it appears as though these measures were not taken — at least not adequately — and therefore you may be entitled to claim compensation.

Falling on ice in a supermarket

Falling on ice in a supermarket

There are some situations in which the supermarket may not be liable for a claim for falling on ice in Lidl car park. This may be the case if the ice had only just formed, and Lidl did not have the opportunity to remove the hazard. As they did not have the time to prevent an accident occurring, they may not be held liable for your injuries. It is also possible that you worsened the extent of your injuries by failing to seek immediate medical attention following your accident. You may be accused of making your initial injury worse, and have your compensation reduced as a result.

Once you have been medically treated, you are advised to make a report of your accident into the accident report book of the supermarket. If available, you should have also gathered the contact details of any witnesses to your accident as well as statements to verify the manner in which your accident occurred. CCTV footage of your accident should also be gathered if possible.

In order to assist with the process of making a claim, it is highly recommended that you consult a personal injury solicitor at the earliest opportunity. This is not only to ensure which party is liable for your accident and injury, but also to receive professional representation for your claim. It is important to note that a three year time limit exists in order to make a claim for falling on ice in Lidl car park, because of which you are advised to consult a personal injury solicitor without delay.