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Claim for falling on escalator

I would like to make a claim for falling in escalator in my local shopping centre. Recently my shoelace got caught in the broken step of an escalator I was on, luckily I managed to pull my shoe off, however it resulted in me falling and breaking my wrist. Is it possible to get compensation?

It should be possible to make a claim for falling on escalator compensation for this accident. Accidents that occur on escalators are no joke; incidents such as clothes getting caught in escalators can often result in serious injury. Although you were lucky to only have sustained a broken wrist, a broken step on an escalator has the potential to make such an accident even more hazardous. This demonstrates severe negligence by the owners of the shopping centre where the escalator was located as all public places owe the people who may visit a duty of care. This duty of care was breached the moment your shoelace got caught and you suffered an injury. It is their obligation to make sure that the premises is hazard free; the escalator should have been closed off while the damaged step was being addressed.

To ensure that you are able to prove the liability of the owners of the shopping centre where the escalator is located, there are a number of steps you should take to compile evidence to support your claim for falling in escalator.

Make sure not to exacerbate your injury while you do so. If you haven’t yet, you should make a report in the shopping centre’s “Accident Report Book”, making sure to be as comprehensive in your account of the accident as possible. You should also make sure to retain a copy afterwards. If possible, include any witness statements of those who were around at the time. Additionally, try to request access to any CCTV footage that may have captured your fall.

If the shopping centre’s insurance company approaches you with an offer of claim, it would be wise of you to consult with a solicitor before even thinking of accepting it. It is unlikely that the amount they offer will be adequate when it comes to covering the costs of your injury and once you accept it you won’t be able to go back to the insurance company and ask for more.

This is merely general advice regarding your escalator injury, so it is advisable that you get in touch with a personal injury claims solicitor for a full breakdown of your entitlement to claim for falling in escalator compensation as soon as possible. They will be able to evaluate your claim based on the circumstances of the accident and the evidence you provide them.