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Compensation for Walking into Glass in a Supermarket Door

Can I claim compensation for walking into glass in a supermarket door?

You should be eligible to claim compensation for walking into glass in a supermarket door if you sustained an injury in the accident which was subsequently treated by a doctor and you are able to establish that the accident was the result of negligence of the supermarket operator.

Walking into shop fixtures

Walking into shop fixtures

You will not be able to claim for walking into glass in a supermarket door if the accident was primarily your fault, such as if you were not paying attention or looking where you were going. This does not mean that you have to be totally blameless for the supermarket glass door accident, only that you cannot have been primarily responsible for the accident.

Glass doors represent a potential hazard for shoppers, especially for the elderly and people who have problems with their eyesight. It can be difficult to see glass doors, especially when they have been recently cleaned. For this reason, glass doors must be easily identified, and it is common for a band of frosted glass to be incorporated into glass doors or for stickers to be placed at eye level to make it easy to tell that the door is closed. This should be the standard procedure in major supermarket chains like Tesco, Lidl, Booths, Waitrose, Asda, Marks and Spencer, Morrisons, Sainsburys, Aldi, or The Co-op.

Failure to clearly identify a glass door can be considered to be negligence by the store operator. When there has been negligence and it can be established that this was the cause of the accident, it should be possible to claim compensation for walking into glass in a supermarket door.

Supermarkets often use infra red sensors to ensure doors open automatically when approached. If there was a fault with the door and it failed to open, this would also be grounds for making a claim for compensation for walking into glass in a supermarket door.

You should seek legal advice about claiming compensation for walking into glass in a supermarket door from a personal injury solicitor. Although a claim is possible under certain circumstances, it is important that your accident is properly assessed. After listening to your account of the accident, the injuries you sustained and the actions you took after the accident, a solicitor will advise you about whether a claim for walking into glass in a supermarket door will be possible and what you will need to do next.